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Company news

Prepaid electricity meter pay does not call the reason, how to see the balance?

Release date:2022-01-17 View count:20

Prepaid meters are now used in many parts of the country, which facilitate power management and automatically cut off electricity when the balance is insufficient. But sometimes when we pay, the prepaid meter still does not call, what is the reason?  Now,let the editor introduce it in detail "Why the prepaid meter does not call, how to see the balance?"


I. The reason why the prepaid electricity meter does not call.  

1. Sit and wait for a call   

One is when the prepaid meter goes off, you pay the bill and you just sit and wait for the call, which usually comes in about 5 to 10 minutes without any operation, As long as the quiet waiting for the call on the line, applicable to provinces like Shandong, Hebei, Shanxi, Qinghai, Henan, Anhui, Jilin, Hunan and so on.   

2. Push buttons   

In some places, when the payment is successful, but still do not call, why? Because some electricity meters need to be manually switched off, open their own electricity meter box, Find your own electricity meter and hold down the button to the right of the meter. Single-phase electricity meters are only one button anyway. Hold down the button for more than 3 seconds until the trip light goes off and you come home. You will be pleasantly surprised to find that it has been restored!  Now some customers in Jiangxi, Anhui, Qinghai and Beijing need such operation.  

3. insert the card call   

Some prepaid electricity meters are plug-in cards, when tripping, the electricity card needs to be inserted into the electricity meter, the home will call again, generally this kind of plug-in card electricity meter power supply company it will overdraft the electricity bill by 10 yuan, as long as the power is cut off and then plug in the meter.  Such as Tianjin, Shaanxi, Xinjiang and other places.  

4. What if there is no electricity after tripping   

After tripping, you have tried all kinds of methods but failed to call back. At this time, you need to ask the power supply department for help. Oh, now you can directly guarantee it on the mobile APP.  Or pull out the local power supply department electricity meter, let the power supply company staff come to see, help restore electricity.  

预付费电表缴费不来电的原因,怎样看余额?

II. How to check the balance of prepaid electricity meter?  

1. If the electricity, electricity meter instructions are not displayed, but in the use of electricity.  So when you plug it in, it shows you what's left.  

2. Some electricity meters are divided into total use and remaining electricity back and forth in turn display, so you can see it total use or remaining in front of the small red dot, the small red dot to where, is to show where the electricity.   

3. Some can directly look at the above, the above LCD screen will directly use Chinese characters to display: how much electricity remaining.  


The above is all the content of this article, if you want to know more about electric energy meters, please pay attention to this website!

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